The following privacy policy applies if you access our services via a web browser.
www.mark-lavallee.com (“the Website”) is a blog site operated by Mark Lavallee.
This privacy policy explains how we use the personal information we collect about you when you use the Website.
If you register on the Website as a student and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us. We may also contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. The lawful basis for sharing personal data with Trustpilot for the Purpose is to pursue our legitimate interest. Trustpilot acts as our data processor and will not use your personal data for any reason other than the Purpose. If you want to read more about how Trustpilot will process your data, you can find their Privacy Policy here. This policy is of particular relevance should you decide to open an account with Trustpilot.
Registration with and use of the Website for information and those looking to purchase courses. When you register as a student, you engage with us to provide you with online services. The service includes providing you with regular updates of relevant information and relevant courses which may be of interest to you. These updates will be provided as emails to you.Course alerts may provide details of courses of third-party providers and when you express an interest in any of these third-party courses by clicking on the relevant link in the emails, you may be taken directly to the website of our third-party providers without the need to log into your account first.
If you do not want to receive that information from us, we give you the opportunity to opt out both as part of the registration process and at any time by updating your contact preferences in your account or by clicking on the “unsubscribe” link within those emails.
Legitimate Interest:
We process your personal data when it is in our legitimate interests to do this in order to provide our services. Our legitimate interests include the measures we take in order to ensure the security and integrity of the services we provide; promoting, marketing and advertising of our products and services; analysis of our users’ behaviour, activities, preferences and requirements; understanding of existing products and services and the development of new products and services; the handling of customer contacts, queries and complaints; making available the services through the Website to our users and those intending to buy course or those just expressing an interest in learning more about the products offered by us; the sharing of personal data with our third party suppliers (e.g. communication providers) who act as our data processors to enable us to provide our services; the provision of your contact details, name, IP Address, country of residence and payment confirmation (if relevant) to any course providers where you purchase a course through the Website. Where you only make an inquiry into a course available through the Website, we will only process your personal data as required on the inquiry form.
On some occasions, we may process your personal data with your consent. When your consent is required, we will clearly indicate this. You have the right to withdraw your consent at any time. When you do so, we will cease to process such data.
The processing is required under legal obligation:
We may process your personal data to comply with a legal or regulatory obligation e.g. detecting, preventing or investigating crime or fraud including working with law enforcement agencies.
The personal information we collect about you may include the following:
We collect the personal data about you when you register with the Website. We do so in order to provide you with the services that are available through the Website as well as for administrative purposes when you purchase or enquire about courses available through the Website.
If you decide to purchase any courses through the Website you will be directed to either the Course Provider directly, or to a third-party payment provider (e.g Swipe, Paypal) to complete payment.
Course Seekers
If you are registering with the Website because you have an interest in the courses advertised through it, your details will be used to provide you with course alerts, to manage your account, to put you in touch with the relevant third party course providers and facilitate payment for the course (where relevant), to provide the course to you if the course is provided by us, to provide you with courses information that is relevant to your field of interest and to contact you to provide feedback on our services.
If you do want to receive that information from us, we give you the opportunity to opt out both as part of the registration process and at any time by updating your contact preferences in your account or by clicking on the “unsubscribe” link within those emails.
From time to time, we would like to tell you more about the other goods and services available through the Website. We will do this by sending you marketing emails if you subscribe to them when you sign up to the website (by ticking the relevant box where indicated). You can subsequently unsubscribe by clicking the unsubscribe link in every subsequent marketing email.
You can also amend the contact preferences in your account at any time to stop us from contacting you in connection with the services or courses available through the Website.
When you purchase or enquire about a course available through the Website, we will make your personal data available to the course provider to enable it to provide the course to you. The course provider will be a data controller in relation to your personal data.
We may share your personal data with third party service providers who assist us in carrying out our business activities. These third parties act as our data processors and are bound by strict contractual provisions to only process your personal data under our instructions and for the limited purposes we permit them. These third parties include (but are not limited to) our accountants; auditors; external legal advisors; external IT providers; support and hosting service providers; printing, advertising, marketing and market research and analysis service providers, technical engineers, data storage and cloud providers and all other outsourced service providers (such as communication providers) that assist us in the provision of our services.
We may also share your personal data with courts, tribunals, regulators and other governmental and public authorities (such as the police or tax authorities) to: (i) allow us to pursue legal remedies, (ii) to enforce our terms and conditions and protect our operations, (iii) to comply with legal process, (iv) to comply with applicable law, and (v) to respond to requests from public and governmental bodies.
Your personal data is stored on our servers which are in the European Economic Area.
We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.
We aim to provide you with useful services for as long as you need. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.
Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.
We also use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.
If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org
More information about all of the cookies on the Website is available on our cookies page.
Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their own privacy policies.
We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 16 June 2021.
Please contact us if you have any questions about our privacy policy or information we hold about you:
by email admin@mark-lavallee.com
You can contact us to request for your account to be closed at any time, which will be confirmed by Mark Lavallee.
If you have a mark-lavallee.com account, you can stop receiving marketing emails by updating your contact preferences.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at admin@mark-lavallee.com.
If you would like to make a complaint about how your information is being used by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the Information Commissioner’s Office or our Data Protection Officer. You can write to us at admin@mark-lavallee.com, or to the Information Commissioner’s Office at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (or by email to casework@ico.org,uk).
